Privacy Policy

Last updated: August 5, 2026

CrawlspaceIQ ("CrawlspaceIQ," "we," "us," or "our") provides crawlspace-related inspection and services. This Privacy Policy explains how we collect, use, share, and protect personal information, including information we receive about you from building contractors, home builders, and other business partners ("Builder Partners") in connection with the services we provide.

1. Information We Collect

We collect personal information in the following ways:

  • Information received from Builder Partners. When a builder or contractor refers you to us for crawlspace inspection or related services, they provide us with contact information such as your name, phone number, email address, and property address so that we can reach out to schedule or perform services.
  • Information you provide directly. If you contact us, fill out a form on our website, or communicate with us by phone, text, or email, we collect the information you provide, such as your name, contact details, and details about your property or service request.
  • Automatically collected information. When you visit crawlspaceiq.com, we (and third-party analytics providers) may collect information such as your IP address, browser type, device information, pages visited, and referring URLs, typically through cookies or similar tracking technologies.

2. How We Use Your Information

We use personal information to:

  • Contact you by phone call or text message to schedule, confirm, or follow up on crawlspace inspections or services;
  • Perform and manage the services requested by you or on your behalf by a Builder Partner;
  • Communicate with you about your service appointment, findings, quotes, or invoicing;
  • Maintain business records and comply with legal and contractual obligations;
  • Improve our website and services, including through aggregated or de-identified analytics.

3. Calls and Text Messages

Because we often receive your contact information from a Builder Partner rather than directly from you, please note:

  • We may call or text the phone number provided to us to schedule or discuss crawlspace services. Message and data rates may apply, and message frequency varies.
  • You may opt out of text messages at any time by replying STOP to any text we send, or by contacting us at info@crawlspaceiq.com.
  • You may ask to stop receiving calls at any time by informing us directly during a call or by emailing us at the address above.
  • We do not sell your phone number to unrelated third parties for their own marketing purposes.

4. How We Share Information

We may share personal information with:

  • The Builder Partner or contractor who referred you, for purposes of coordinating and reporting on the service performed;
  • Service providers who help us operate our business (e.g., scheduling software, phone/text communication platforms, payment processors), who are only permitted to use the information to perform services on our behalf;
  • Government authorities or other parties when required by law, subpoena, or legal process;
  • A successor entity in the event of a merger, acquisition, or sale of business assets.

We do not sell personal information to third parties for their independent marketing use.

5. Cookies and Analytics

Our website may use cookies or similar technologies to understand site usage and improve user experience. You can control cookies through your browser settings; disabling cookies may affect some site functionality.

6. Data Retention

We retain personal information for as long as necessary to provide services, maintain business and legal records, and comply with applicable law, after which it is deleted or anonymized.

7. Your Choices and Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make such a request, or to opt out of calls or texts, contact us at info@crawlspaceiq.com. We will respond within a reasonable time.

8. Children's Privacy

Our services and website are not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. Data Security

We use reasonable administrative and technical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Idaho, without regard to conflict-of-law principles. CrawlspaceIQ is based in Meridian, Idaho.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

CrawlspaceIQ
Meridian, Idaho
Email: info@crawlspaceiq.com